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VoIPTelCaster Functions
The functions included with the application will include the following:
  1. A simple manageable interface
    • The interface is made to be simple. By keeping the navigation of the system easy, most people will have the ability to manage the system. We're also providing a detailed manual.
    • The interface will work on a web browser and can be managed anywhere an Internet connection is available.
  2. Simple Call Attendant with trees
    • A call attendant that allows trees in different departments is something we've all needed. The call attendant will provide enough navigation as the expensive systems.
  3. Managed Call Groups
    • Call Groups contain a group of individuals in a group such as sales, marketing, payroll, support, and so on.
    • Call routing within your call group and extensions to ring as an option
  4. Easy Extension Management
    • We're providing the ability to manage an extension with ease and many options people have been requesting on telephone systems and VoIP system alike
  5. No more licensing proprietary telephones
    • You don't need to pay those licensing fees to company using proprietary protocols. You can use a standard SIP phone from Polycomm, Aastra, Grandstream, Linksys and others.
      • You can still use your Cisco phones with SCCP or Nortel phones. You'll need to have certain software installed to make them work, but VoIPTelCaster is able and ready
Minimum Feature Set
Minimum Feature Set
ACD queuing
Dynamic agent presence
Distributed call routing
Follow-me calling (Call forwarding)
Centralized voice mail
Transfers between extensions
Simplified web-based system management
Auto-attendant with custom greetings
Company directory accessible by last name
Selectable music or custom information on hold
Salability
Integrated conferencing
Capacity
Reliability
VoIPTelCaster Call Features
Append Message
Automated Attendant
Call Detail Records
Call Monitoring
Call Parking
Call Queuing
Call Recording
Call Retrieval
Call Routing (DID & ANI)
Call Snooping
Call Transfer
Call Waiting
Caller ID
Caller ID Blocking
Visual Indicator for Message Waiting
Caller ID on Call Waiting
Conference Bridging
Database Store / Retrieve
Database Integration
Dial by Name
E911
Fax Transmit and Receive (Using a device)
Flexible Extension Logic
Interactive Directory Listing
Interactive Voice Response (IVR)
Local and Remote Call Agents
Music On Hold
Music On Transfer
Web Voicemail Interface
Overhead Paging
Remote Office Support
Roaming Extensions
Route by Caller ID
SMS Messaging
Spell / Say
Streaming Media Access
Supervised Transfer
Talk Detection
Three-way Calling
Time and Date
Trunking
VoIP Gateways
Voicemail